FMDirect News

Our new recruits, Phil, Eden, Rebecca and Tom have joined us this year on the helpdesk team as helpdesk and customer service opearators. We are delighted to welcome them on-board with the rest of the service team.

Phase is an electrical services company providing clients with a professional, well resourced and expert electrical service. The company is managed by Andy Boakes and Paul Reeves, industry professionals who are strongly motivated in delivering a consistent, quality service to meet the needs of each individual client. The Directors are backed up by a well trained team with the technical and managerial expertise to deliver both straightforward, basic electrical work through to the most complex and demanding projects on time, on budget and to exacting standards.

Morriston Hospital is a 750-bed hospital located in Cwmrhydyceirw near Morriston in Swansea, Wales. Morriston is the largest hospital in the city and county of Swansea and is operated by Abertawe Bro Morgannwg University Health Board. FMDirect are delighted to add another NHS client to our advanced FastTrack Room Booking portfolio.

King Edward VII Hospital deliver the highest standards of private medical care in London, supported by outstanding nurses, first class staff and hand picked consultants, all of whom are recognised leaders in their fields. FMDirect are delighted to work with King Edward VII Hospital in their pursuit of maintenance perfection.

Bloomsbury have been in this corner of London for over 160 years. Bloomsbury was founded as Bloomsbury Chapel in 1848. Its location, between the smart squares of Bloomsbury and the appalling slums of St Giles, says much about the founders’ intentions: the church was to be a centre for spiritual, moral and social renewal in the inner city. FMDirect are delighted to have been chosen to provide the room booking solution for Bloomsbury.

Dunelm Group plc, is a major British-based home furnishings retailer with over 100 stores and over 40 implant Pausa coffee shops throughout the United Kingdom. With FMDirect's retail maintenance experience and the FastTrack Helpdesk & PPM Solution, Dunelm have chosen wisely.

Ash Technical Services, a small maintenance company from Kent have chosen FastTrack to run their maintenance plan at Croydon College.

The Bromley by Bow Centre is an innovative community organisation in east London, working in one of the most deprived boroughs in the UK. FMDirect are delighted that our software has become part of such a needy area.

Sitting at the heart of East Village, this brand spanking new medical centre has already passed its dress rehearsal with flying colours, having catered for the world’s top athletes during both the Olympic and Paralympic Games. FMDirect are delighted to add this centre to our growing list of medical clients.

Uxbridge High is a dynamic, caring school which expects high standards of achievement, effort and behaviour from all its students. FMDirect are delighted that Uxbridge have chosen our advanced Helpdesk & Maintenance application to run their facilities.

Hereward College is a general FE College in Coventry providing both day and residential places for all students including those with diverse and complex support requirements. FMDirect are delighted that Hereward have chosen our advanced Room Booking solution to help manage their space.

SMS offer the full range of maintenance services to all building owners and managers either as part of a contract package or on a call out basis 24/7 including domestic users. We are delighted that SMS have chosen FastTrack to help run the operations.

Sun Valley Foods based in Liverpool have selected FastTrack Helpdesk & PPM to help maintain their manufacturing operations. We are delighted to have them on-board.

The British Embassy in Riyadh have chosen FastTrack Helpdesk & PPM to manage their maintenance requirements. We are delighted to welcome them on-board as a client.

Edgedale Developments Ltd, one of Yorkshire's most prominent builders and shopfitters have chosen FastTrack Helpdesk & PPM to manage their growing portfolio of clients. We are delighted to welcome them on-board as a client.

FastTrack Helpdesk & PPM system has been installed the USAF at RAF in Fairford to maintain their facility.

Our new recruit Seth joins the helpdesk team as a helpdesk and customer service opearator. Seth has extensive experience of the IT and service industry and we are delighted to welcome him on-board with the night service team.

We are delighted to welcome the Pinpoint team on-board to our managed services "FMHelpdesk".Pinpoint is the UK's leading supplier of Staff Personal Alarm Systems for use by people at risk of violence in the workplace. Pinpoint was founded in 1992 specifically to develop, manufacture and install reliable, easy-to-use systems for protecting staff at risk of violence whilst at work.

Kirk Balk is a new college with well equipped with state-of-the-art facilities throughout the building. The FastTrack Room Booking application from FMDirect is a great addition to the school. We are delighted to welcome them on-board as a client.

Our new recruit Jan joins the helpdesk team as a helpdesk and customer service opearator. Jan has already impressed everyone by her proficient use of our FastTrack Helpdesk application and her extensive experience of the FM industry. We are delighted to welcome her on-board.

Yes its official, we've moved...next door! Having spent the last eight years operating from number 27, our expansion process required a bigger and more designer location. The "fm-etts" are delighted with the new office layout and decor.

Leighton Contractors (Malaysia) Sdn Bhd is part of Leighton Asia Limited, a subsidiary of the Leighton Group, Australia’s largest project development and contracting group, with revenue for 2010 exceeding AUD$18.6 billion.

Operating from its permanent offices in Kuala Lumpur for 33 years, Leighton has successfully delivered a number of projects, including the KL to Putrajaya Highway, Rawang to Ipoh Double Trackworks, Lekir Bulk Terminal, Manjung Power Station, Teachers Housing Phase 1, Avenue K Commercial Center and Maxis and DiGi Telecommunications Base Transceiver Stations.

We are delighted to welcome the Clarks team on-board to our managed services "FMHelpdesk". Clarks have been providing shoes to the nation since 1825 and FMDirect are delighted to provide our managed helpdesk service to such an iconic company.

Along with a complete interface change, users can look forward to more control including ribbon menus.

We are delighted to welcome them on-board. The Wilton Centre situated on Teesside in the North East of England provides office, laboratory and pilot plant accommodation at competitive rental terms with immediate occupancy.

Cork Education Support Centre (CESC) is funded by the Department of Education through the Teacher Education Section (TES) under the National Development Plan. The Director is James D. Mulcahy. Since its establishment in 1973 the Centre has provided support for Primary, Post-Primary, National, Regional and Local Professional development for teachers and the education community in Cork City and County.

We are delighted to welcome the Accuro team on-board to our managed services "FMHelpdesk". Accuroprovides a combination of development, investment and PFI expertise, together with specialist design engineering knowledge. Accuro are a Facilities Management company employing and partnering with dedicated professionals, united by a desire to deliver exceptional service with pride, passion and integrity. Enabling them to bring a unique perspective to clients.

Along with a complete interface, users can look forward to more graphic reports and advanced mechanisms.

Our new recruit Samantha joins the helpdesk team as an apprentice helpdesk and customer service opearator. She has already impressed everyone by her proficient use of our FastTrack Helpdesk application and we are delighted to welcome her on-board.

Central Sussex College has chosen Fast Track Help Desk & PPM to assist in managing their campus, including help desk, assets and maintenance management automation.

Truck-Lite is a global leader in the design and manufacturing of vision systems servicing the Automotive and Commercial vehicle Industry. We are delighted to welcome them on-board as a client.

The UHSM Academy has been created to pioneer a vision of education in health care. We are delighted to welcome them as a client.

Enhanced dashboards, more graphic reports and advanced PPM mechanisms are included.

FMDirect have been awarded BS EN ISO 9001: 2008 for the provision of Managed Helpdesk Services and the supply and support of our FM Software, FastTrack.

Located in Hemel Hempstead, Empire Specialist Services provide both planned & reactive M&E services.

Formation provide interior fit out and Facilities solutions to Facilities Managers and building occupiers within the London and South East areas. Formation cover all aspects of interiors works with projects ranging from reactive, churn and small works to complete refurbishment and fit out services. 

Utilising your own rates and tasks, national schedule of rates or your own customised version, exact tasks and costs can be found in seconds, leading to accurate costing of jobs and speedy distribution of instructions to the right staff member or service provider.

Level of Detail: The contents and pricing of the Schedule of Rates (SOR) can be broadly descriptive or extremely detailed - you just match the detail level to your requirements.

Margins and Contracts: Utilising the margin methods within FastTrack Helpdesk & PPM (there are several mark-up calculation methods), the same SOR can be used to derive different costings based on contract margin variations.

 

Part of the Wabtec Corporation, Wabtec Rail is a single source of a complete range of specialist skills, resources and technologies that are helping to make the country's railways better.

Committed to maximising Student Achievement at every level, the Thomas Deacon Academy opened in September 2007 as the largest of the schools created by the Government's Academy Programme. With 2200 students aged 11-18, the Academy serves Central and Eastern Peterborough whilst drawing students from across the city.

Eyre is one of the Eastern Regions leading electrical and mechanical contractors.

Wiersholm is an internationally oriented law firm dedicated to covering the needs of businesses with regard to strategic advice on business law, operational legal services and litigation, and is Norway's leading firm.

Automation, tracking and analysis of reactive and planned maintenance tasks are amongst the aims of CMB.

VACC represents the interests of over five thousand small and medium sized businesses in regional and metropolitan Victoria, and it is the premier association for employers and business people in the motor industry in Victoria

In order to maximise the use and efficiency of available space, Nightingale House has deployed Fast Track Room Booking.

Ready Egg is a supplier of egg products to some of the biggest high street names, and has over 400,000 layers.

Regent Recruitment Group / Wallage Executive Group has locations in Sydney, Canberra, and Melbourne (Head office). Regent Recruitment is a recruitment consultancy that assists leading Australian employers to attract and retain talented staff on a contract, temporary or permanent basis.

Enterprising Opportunities is a Community Interest Company (CIC) and social enterprise, providing employment, work skills and training opportunities for disadvantaged people.

Enterprising Opportunities' services are provided at a local level to benefit the community and employers, particularly in areas of deprivation and growth regeneration.