Cloud Service
This simple to use web-based interface uses our efficient software to manage and maintain all of your operations and can be fully customised with your own corporate branding. As the service is web-based, it can be used from any PC with access to the internet, enabling you to process and keep track of all outstanding activities and approaching SLA deadlines wherever you are. Portable devices such as PDAs can also be used to access, monitor and exchange information with the database in real time.
With our competitive operational costs we believe our FastTrack Cloud- Service solution provides excellent value for money.
- Low startup costs, no internal IT resource or server needed
- All hosting costs are operational expenses - No Capex
- Users can be added incrementally, virtually immediately
- Centralised system means your staff, service providers and customers can access the system from anywhere
- No internal IT resources required for maintenance, administration or uptime guarantees
Log and monitor all calls, activities and faults using a powerful and easy to use help desk interface.
Web-based software ensures full access to your help desk from anywhere in the world.
Connect via PDA device or any PC using Windows 2000 and above.
Fully hosted service requiring no software installation or ongoing server maintenance costs.
Manage and maintain SLA's of varying urgency, send emails to clients, contractors & departments as required or when approaching deadlines.
Scalable solution suitable for single user up to enterprise level.
Generate your own reports using the inbuilt report system.